Children’s University Scotland respects your privacy and aims to achieve best practice at all times in relation to the way we collect, store and handle information about our users, site visitors and members.
What is my personal information?
“Personal Information” is defined as is anything which can identify you; for example your name or your email address. If you provide us with this information, we are required by data protection laws (including the Data Protection Act (1998)) to ensure that this information is used only for the purpose for which it was provided. We must also ensure that this data is held securely and handled confidentially, and that it is not held for longer than necessary.
We capture personal information about you when you:
a. contact us using one of our online forms
b. ask to be added on to our mailing list/e-newsletter
c. contact us directly through our social media channels
a. Our website forms
When you use one of our forms to contact us, ask us a question or to request more information, we save the information you provide. This may include your name, email address, postcode or audience type (e.g. ‘parent’, ‘learning destination’ or ‘local authority’), depending on the form in question.
Why do we capture and use this personal information?
We only collect information that we deem necessary, relevant and useful in order to help us respond to your query and to build a picture of your needs and requirements. We will never ask unnecessary questions beyond what is required to provide you with the best service.
Every effort has been made to ensure a safe and secure form-to-email submission process. However, please be aware that email is not a fully secure medium, and users that provide personal details via email do so at their own risk.
When we receive emails via our website forms, the personal information you provide will only be used in ways that conform to the Data Protection Act (1998).
b. Our mailing lists and e-newsletters
We use a mailing list to send out e-newsletters which are intended to inform subscribers about Children’s University Scotland activity and the activities of our partner organisations, and to provide relevant updates and news stories that might be of interest to you. Our e-newsletters are not used for commercial purposes.
If you choose to subscribe to our Mailchimp list, you will have the chance to unsubscribe from this list at any time. This option will be provided on all emails sent through our email marketing system. Alternatively, you can contact us directly and we can remove you from our list.
c. For young people under 18
We are committed to protecting the safety and privacy of the young people that engage with us through our website, at our events and through our programme that we run through schools.
If you are under 18 and would like to get in touch with us about our programme, please tell us your age and ensure that you have consent from a parent or guardian before giving us your personal information. When we collect data about a child or young person aged under 18 we will make it very clear as to the reasons for collecting this data and how it will be used.
d. How we store your information
We will endeavour to protect your personal information in every way possible and in adherence to the terms of the Data Protection Act (1998). This includes both electronic information and printed (paper) materials.
We keep records for as long as they are required in order to operate our service. When your information is no longer required, we will ensure it is securely removed from our records and/or disposed of in a secure manner.
If at any time you would like us to remove any personal data from our records, please contact us and we will endeavour to remove this information from our system as soon as possible.
e. Sharing of your information
We will never sell your personal information to any other third-party organisations.
We may also share your name and basic contact information with external organisations such as individual learning destinations with whom we work. However, we will always ask your permission before doing this.
We may comply with requests where disclosure of personal information is required or permitted by law; for example, to government bodies or law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with an official request in writing.
a. Aggregate information
Aggregate Information is anonymous information that is collected automatically by the systems that we use, e.g. number of visitors to the site. This information is used to monitor use of the website. It cannot and will not be used to identify you as an individual.
A cookie is a small text file that allows the website publisher to do useful things like find out whether the computer the visitor is using has visited the site before. They are used on most websites. On our site, cookies are used to remember a user’s preferences or login details (if a user allows their browser to remember) and to collect non-personal statistical information about your journey through our site, such as how long you view each page, whether you’re using a mobile or PC, and which pages you choose to visit.
Cookies are required in order to make certain functions of our website work. However, if you would like to opt out of cookies, then you have the option of adjusting the settings on your browser to prevent cookies being downloaded. Please be aware that this may change the way our site works for you, and the quality of the user experience may be reduced. Children’s University Scotland does not share information derived from cookies.
d. External Links
e. Social Media Platforms
This website uses social sharing buttons which allow you to share content from the pages on this site directly to the social media platform of choice. If you choose to use our social share buttons, please be advised that you do so at your own discretion, and note that the social media platform chosen may track and save your request to share our web page through your social media platform account.
When you contact us directly via social media with an enquiry or request for more information, we handle and process this information in the same way and for the same reasons as listed above for our website forms (section 1a).